Senior Network Engineer

Atlanta Full Time

THE POSITION:

DEFINITION 6, a full-service digital agency with offices in Atlanta and New York is actively seeking a Senior Network Engineer to join our rapidly growing team. The Engineer will be an integral member of our client facing IT services team that provides managed service and support solutions to our clients. The right candidate will be responsible for timely implementation, system enhancements, maintenance and operational support of WEB environments, Cloud/Virtual data networks and network security.

This role works in a team that reports to the SVP of Operations. Some travel and occasional scheduled off-hours support for upgrades and maintenance will be required.  

KEY RESPONSIBILITIES:

Client Facing:

  • Ability to analyze customer business requirements and translate these into technology solutions
  • Present identified solutions to account teams and clients with supporting documentation in the form of; statements of work, change orders and architectural diagrams
  • Produce technical documentation and diagrams for technical and non-technical audiences
  • Expert with proven experience in building managed service solutions
  • Provide daily operational support of onsite and remote enterprise networks for our offices in New York and Atlanta, our data center located in Atlanta and cloud environments hosted in AWS, Google Compute and Azure
  • Work closely with application developers and project managers to coordinate system upgrades, maintain optimal performance and ensure appropriate levels of system redundancy are maintained
  • Actively participate in client meetings and calls to scope and answer technical questions
  • Act as a subject matter expert when working with internal account teams and clients to scope and propose technical solutions including, hosting, data migration, software deployments, deployment automation and data security
  • Communicate status, and changes, to clients and other team members in a concise and professional manner

Internal:

  • Work closely with application developers to coordinate system implementations, upgrades, and maintain optimal performance to ensure appropriate levels of system redundancy are maintained
  • Able to work remotely on systems utilizing out-of-band access methods and instructing non-technical on-site personnel
  • Participate in joint sessions with the teams to standardize and balance support allocations. Align the right support at the right level.
  • Work within IT team to develop and coordinate the documentation for approaches, methodologies, policies, standards configurations, deployment processes and testing plans; as needed.
  • Address Severity 1, 2, and 3 reported issues

REQUIRED SKILLS:

  • Bachelor’s degree in computer science, computer engineering or equivalent in education/experience 
  • 3+ years’ experience in systems administration in a Windows environment including Windows Server 2008, 2012 and 2016
  • Experience in networking; specifically, in dynamic and fast paced environments  
  • Solid understanding of Microsoft SQL Server Administration, including maintenance plans and database management (2008 and above)
  • Must have excellent problem solving skills and a solid understanding of troubleshooting network connectivity and performance issues
  • Strong Linux, Apache, and MySQL administration and management skills
  • Strong web server (IIS, Apache, nginx) management and troubleshooting skills
  • Self-motivated, with the ability to multi-task, work independently and learn technical information quickly

NICE TO HAVES:

  • Advanced knowledge of routing, switching, VPNs, and firewalls in both cloud and on premise environments
  • Strong experience with cloud architecture and management
  • Strong Amazon Web Services (AWS) hosting experience
    • EC2 - Deployment, management and day to day administration
    • SES - Setup, configuration and troubleshooting
    • S3 - Setup, Permissions, Access management for internal and external resources
    • RDS - Deployment and Administration
  • Firewalls - Fortinet and Cisco ASA
  • Switching - Cisco Meraki, Cisco Catalyst and HP Procurve Switches and Routers
  • Site to Site tunnel management and user VPN Connectivity
  • Strong scripting skills (batch, bash, PowerShell, etc.)
  • O365 Management and Administration
  • Familiar with Cloud Orchestration tools (Chef, Puppet, Jenkins)
  • Troubleshooting experience with common CMS platforms including Umbraco, WordPress and Drupal
  • Troubleshoot and collaborate with other resources to solve in depth application and network performance issues
  • Engineering, design, configuration, and testing for internal and external Network Transport services and equipment

SOFT SKILLS:

  • Must have a client service attitude and mindset to work prioritization and issue resolution
  • Must be able to appropriately and effectively interact with D6 employees, contractors and clients
  • Strong written and verbal communication skills 
  • The ability to think and work “outside the box” using creative and proactive problem solving skills to generate technical solutions for complex problems
  • Highly organized, with the ability to multi-task in a fast-paced environment
  • Meticulous attention to detail and accuracy
  • Proven leadership abilities
  • Self-starter, high energy, assertive, take charge personality
  • Maintain flexibility in the face of dynamic and challenging client environments

ABOUT:

DEFINITION 6 is a nimble full-service agency with 20 years of experience across multiple disciplines including marketing strategy, visual design, user experience, technology development, video concepting/filming/post production, media and digital PR, social storytelling and more. We believe our key differentiator lies in our ability to understand our client’s business, their customers, those customers’ needs and the technology available/desired to deliver a seamless connected customer experience. We’ve been the transformational partner with many clients over the years, setting direction and executing to significantly grow and improve efficiency with long-term impact.

We work with clients worldwide with a concentration in the US, and our main offices are in Atlanta and New York City. Our fast-growing client base includes companies such as Siemens Corporation, Ashton Woods Homes, CBS Sports, Nickelodeon, WE tv, Barnes & Noble College, Center Parcs and more. Clients turn to us to provide guidance, research, strategies, visual design and production services alongside proprietary services, creative tools, and the global distribution necessary to tell their stories and craft messages that make an impact on TV, the Web, radio, social media, press releases, and internal portals.  For more information, please visit www.definition6.com.

Benefits of working at DEFINITION 6:

  • Rewarding work
  • Fun, dynamic environment
  • Competitive salary
  • Full Benefits (medical, dental, vision, life insurance, 401(k))
  • Paid Vacation
  • Stimulating dog friendly environment
  • Endless growth and career opportunities for the right candidate
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Senior Network Engineer

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