Digital Customer Experience (or Digital CX) is more than a buzzword or a trend—it’s a pillar of marketing, right up there with consumer research, digital strategy, and brand identity.
All you have to do is visit Times Square in New York City, Piccadilly Circus in London, or Shibuya Crossing in Tokyo, and the empty streets tell the story.
Tag: Email
Email in the Time of Coronavirus: How to Market During COVID-19 the Empathetic Way
If you have received an email from a brand you subscribe to about Covid-19, you’re not alone. And with the constantly changing rules and regulations...