After working in TV Research for over 5 years, Gordon transitioned to the public relations industry and has been with DEFINITION 6 since March 2018. In Media Monitoring, his clients are primarily the in-house Media Relations teams’ running PR services. When he is not in the office, Gordon likes to travel with his family, spend time with his wife and baby daughter, find things to sell on eBay and Poshmark, and plan his next trip with his family.
Customer experience (CX) encompasses every consumer touchpoint, making it the backbone of your brand experience. Managing all these micro-engagements is what CX is all about—which
BY MOLLY PIZZA, MARKETING AUTOMATION SPECIALIST AT DEFINITION 6 Reduced eye strain, less blue-light exposure, longer battery life: Dark mode settings offer plenty such user